Refund policy
At Timeless Hidaya, we take pride in the quality of our products and want you to feel confident in your purchase.
Returns & Refunds
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We accept returns within 14 days of delivery.
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To be eligible for a return, items must be unused, unworn, and in their original packaging.
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Refunds will be issued once the returned item has been received and inspected.
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Customers are responsible for covering the return shipping costs. Original shipping fees are non-refundable.
Damaged or Incorrect Items
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If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can assist you.
How to Initiate a Return
For all returns, damaged products, or any concerns, please email:
Include:
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Your order number
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A brief description of the issue
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Clear photos (if the item is damaged or incorrect)
Our team will review your request and guide you through the next steps.